Privacy Policy

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Provided directly by you when you:

• Submit a contact form

• Request a quote

• Place an order

• Send files or project details

• Subscribe to updates

• Contact us via email, phone, or social media

This may include:

• Name

• Email address

• Phone number

• Business information

• Address

• Uploaded files or documents

• Payment details (processed via secure third-party gateways)

B. Automatic / Technical Data

Collected automatically when visiting our website:

• IP address

• Browser type

• Operating system

• Pages visited

• Time spent on site

• Device information

• Cookies & tracking data

C. Marketing & Analytics Data

If enabled:

• Google Analytics

• Facebook Pixel

• Tracking scripts used for performance and advertising

2. How We Use Your Information

We use your information to:

• Provide, manage, and deliver our services

• Respond to inquiries and quotes

• Process payments

• Communicate project updates

• Improve our website and user experience

• Send promotional content (only with your consent)

• Maintain internal business records

• Ensure website security and fraud protection

We do not sell or rent your information to third parties.

3. Cookies & Tracking Technologies

• We use cookies to improve your browsing experience.
  Cookies help us analyze:

  • Website traffic

  • Visitor behavior

  • Service performance

  You may disable cookies from your browser settings, but some features may not work properly.

4. Third-Party Sharing

• We may share certain information with trusted third parties when necessary:

  • Payment processors (for secure transactions)

  • Hosting and domain providers

  • Email service providers

  • Cloud storage or file transfer tools

  • Analytics/advertising platforms

  These third parties follow strict data protection policies.
  We never share your information for unrelated marketing purposes.

5. Data Storage & Security

We take security seriously and implement reasonable measures to protect your data from:

• Unauthorized access

• Alteration

• Disclosure

• Loss or misuse

However, no digital method is 100% secure.
Users share data at their own risk.

6. How Long We Keep Your Data

• We retain information for as long as necessary to:

  • Complete your project or service

  • Maintain business records

  • Meet legal and accounting requirements

  You can request deletion at any time (subject to legal obligations).

7. Your Rights

• You have the right to:

  • Request access to your personal data

  • Update or correct inaccurate data

  • Request deletion of your information

  • Withdraw emailed marketing consent

  • Request a copy of data we hold about you

  To make any request, email us at: info@pixelwave.lk

8. Payments & Security

• All online payments are processed through secure, encrypted third-party gateways.
  We do not store your card information on our servers.

9. Links to Third-Party Websites

• Our website may contain links to other websites.
  We are not responsible for the privacy practices of external sites.

10. Children’s Privacy

Our services are not intended for children under age 13.
We do not knowingly collect information from minors.

11. Changes to This Policy

• We may update this Privacy Policy from time to time.
  The updated version will be posted on this page with the revised date.

12. Contact Us

For questions or requests related to privacy, contact us:

📧 Email: info@pixelwave.lk
📞 Phone: +94 71 973 973 4
🌐 Website: pixelwave.lk